Online Reservations Policy

Deposits, Guarantees & Cancellations

A valid credit card is required to guarantee and secure your online reservations. Charges will be applied to your credit card at time of booking. The balance of your payment will be collected upon your check-in at Pacific Beach Hotel.

Late Cancellation or Non-arrival

Hotel must be notified of modifications or cancellations at least 3 days prior to your scheduled arrival date to avoid a charge of one night's room rate. A fee will subsequently be processed on your credit card provided at time of booking. Deposit and cancellation requirements may vary for special events and holidays.

Check-in/Check-out Times

Check-in time is 3:00pm
Check-out time is 11:00am

Special Rates

Special rates do not apply to group bookings of 10 or more rooms and are based on arrival date and length of stay. Should you decide to depart before the minimum length-of-stay requirement is fulfilled, rates will revert to the current prevailing rate.

Children's Rates

No charge for children 18 years old and under occupying the same room with parents, unless additional bedding is requested.

Extra Person Charges

$40 per additional person or rollaway bed per night.

Group Rates

To book 10 or more rooms, please contact the Sales Department for special group assistance and rates.

Pacific Beach Hotel - Sales Department Toll Free: (800) 367-2373
Direct: (808) 923-8338
Facsimile: (808) 923-2566
E-mail: pbhsales@pacificbeachhotel.com

Car Rentals

Car rentals require the driver to be a minimum of 25 years of age. Additional surcharges apply: Hawaii state daily vehicle surcharge, airport concession fees, gas and optional insurance. Car pick-up and drop off is located at Honolulu International Airport.

Car package specials include a compact rental car through Dollar Rent A Car and car reservations will be arranged when your online booking is made. Additional charge for a rental car will only be applied if requested and is not included in the original rate.

Taxes

All rates are subject to Hawaii State Excise Tax of 4.712% and Accommodations Tax of 8.25% for stays through June 30, 2010.

All rates are subject to Hawaii State Excise Tax of 4.712% and Accommodations Tax of 9.25% for stays after July 1, 2010

Taxes subject to change without notice.

Credit Cards

The following credit cards are accepted to guarantee rooms and make room payments: American Express, Carte Blanch, Diners Club, Visa, MasterCard, Discover Card, and Japan Credit Bureau.

Currency

United States Dollars