Reservations Policy
Online Reservations Policy
Please review carefully prior to booking.
Hotel Amenity Fee **New - Convenient Services During Your Stay**
As a convenience to our guests, we have combined our most widely used services and amenities in the amenity fee. The amenity charge of $20 USD (plus tax) per occupied room is a daily charge and includes:
- Wireless Internet Access (in-room and throughout the property - using own personal computers or devices)
- Use of Tennis Courts, Golf Cages and Putting Green (equipment included)
- 20% Discount for basic services at Laule'a Spa
- Two bottles of water in your room (replenished daily)
- Children 5 and under eat free at the Oceanarium Restaurant Buffet with a paying adult
- Local, toll free and 60 minutes of Long-distance calling to the mainland USA or Canada
- Discounted pass to 24 Hour Fitness® Super Sport Club. Please see the front desk for details
- Complimentary use of pool towels
- Complimentary use of the safe in your room
Valid for all reservations confirmed on/after December 28, 2012, for travel dates on/after March 1, 2013.
Deposits, Guarantees & Cancellations
A valid credit card is required to guarantee and secure your online reservations. Charges will be applied to your credit card at time of booking. The balance of your payment will be collected upon your check-in at Pacific Beach Hotel, Waikiki.
Late Cancellation or Non-arrival
Hotel must be notified of modifications or cancellations at least 3 days prior to your scheduled arrival date to avoid a charge of one night's room rate. A fee will subsequently be processed on your credit card provided at time of booking. Deposit and cancellation requirements may vary for special events and holidays.
Check-in/Check-out Times
Check-in time is 3:00pm
Check-out time is 11:00am
Late check-out charges (subject to availability) collected directly from registered guest: $20 USD plus 13.962% tax for every hour after 11:00am to 5:00pm. Additional night charge plus taxes and fees applicable for check-out requests after 5:00pm (Room rate and original inclusions subject to change, please inquire at the front desk).
Special Rates
Special rates do not apply to group bookings of 10 or more rooms and are based on arrival date and length of stay. Should you decide to depart before the minimum length-of-stay requirement is fulfilled, rates will revert to the current prevailing rate.
Children's Rates
No charge for children 18 years old and under occupying the same room with parents, unless additional bedding is requested.
Extra Person Charges
$50 plus taxes per additional person or rollaway bed per night
Group Rates
To book 10 or more rooms, please contact the Sales Department for special group assistance and rates.
Pacific Beach Hotel, Waikiki - Sales Department Toll Free: (800) 367-2373
Direct: (808) 923-8338
Fax: (808) 923-2566
E-mail:
pbhsales@pacificbeachhotel.com
Car Rentals
Car rentals require the driver to be a minimum of 25 years of age. Additional surcharges apply: Hawaii state daily vehicle surcharge, airport concession fees, gas and optional insurance. Car pick-up and drop off is located at Honolulu International Airport.
Car package specials include a compact rental car through Dollar Rent A Car and car reservations will be arranged when your online booking is made. Additional charge for a rental car will only be applied if requested and is not included in the original rate.
Taxes
All rates are subject to Hawaii State Excise Tax of 4.712% and Accommodations Tax of 9.25%. Taxes subject to change without notice.
Credit Cards
The following credit cards are accepted to guarantee rooms and make room payments: American Express, Carte Blanch, Diners Club, Visa, MasterCard, Discover Card, and Japan Credit Bureau.
Currency
United States Dollars
Guest Parking
Hotel Guest overnight self parking: $25 per day (in/out privileges)
Hotel Guest valet parking: $33 per day
